General Policy
At AERONYTHOS, customer satisfaction is our priority. We offer a 30-day return policy on most items purchased through our website. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a full refund, exchange, or store credit.
Return Conditions
- Items must be returned in their original, unused condition with all original labels and packaging.
- Proof of purchase is required for all returns or exchanges.
- Returns must be postmarked within 30 days of the original delivery date.
Items Not Eligible for Return
The following items are non-returnable:
- Gift cards
- Final sale items
- Personalized or custom-made products
Return Process
To initiate a return, please contact our Customer Service team at [email protected] or call us at (555) 123-4567. Our team will provide you with a Return Authorization Number and detailed instructions on how to return your item.
Refunds
Refunds will be processed within 7-10 business days of receipt of the returned item. The refund will be issued to the original payment method. Please note that shipping costs are non-refundable.
Exchanges
If you wish to exchange an item, please follow the same process as a return and specify the item you would like in exchange. Exchanges are subject to product availability.
Contact Us
If you have any questions regarding our returns policy, please contact us at [email protected] or call (555) 123-4567. Our team is available Monday through Friday, 9:00 AM to 5:00 PM.